Labmate Awards for Excellence 2025
Anthias Consulting – Bespoke training and consultancy
May 12 2025
Best supplier and end-user partnership
The partnership between Anthias Consulting and Chemass d.o.o. is a great example of how a supplier and end-user can work together over the long term to deliver exceptional outcomes in science, service, and customer support. What began in 2008 as a professional collaboration has evolved into a dynamic and trusted relationship that continues to thrive in 2025. The collaboration has spanned a wide range of training events and consultancy support, covering both fundamental principles of gas chromatography (GC), gas chromatography-mass spectrometry (GC-MS ), and liquid chromatography-mass spectrometry (LC-MS) as well as the practical use of related software solutions.
Chemass d.o.o., based in Slovenia, is a respected authorized distributor of Agilent Technologies, providing high-quality analytical instruments, including gas and liquid chromatographs, , mass spectrometers and PCR/QPCR systems, alongside instrumentation from other manufacturers including Gerstel and Markes International sample preparation and introduction instruments, to laboratories across chemical and molecular biology sectors. Beyond supplying these instruments, Chemass offers critical maintenance and technical support, ensuring that laboratories run smoothly and efficiently.
Complementing this technical offering, Anthias Consulting provides tailored training and consultancy to Chemass' customers, technicians and engineers empowering them to not only use their instruments but to understand them further, developing new methods, optimising existing methods and troubleshooting them.
A recent example of their collaboration perfectly illustrates why this partnership deserves recognition. As Chemass introduced more advanced GC-QQQMS (Triple Quadrupole GC-MS) systems to their portfolio, they brought in Anthias to provide in-depth, hands-on training. This began with a day of foundational education at Chemass’ own facilities, delivered to both Chemass engineers and end-users from two different companies.
Anthias then followed up with on-site, two-day tailored training sessions at each customer’s location. These sessions weren’t just about running instruments—they focused on each lab’s specific setup, workflows, and analytical challenges. Customers received targeted support that addressed long-standing issues and dramatically improved their confidence and proficiency.
The impact was immediate and significant. One customer summed it up best: “I learned more in three days than I had in a whole year of trying to teach myself.”
Chemass don’t only sell instruments from Agilent Technologies but, provide solutions using the latest technology from a range of manufacturers. Anthias Consulting is well suited to support these solutions, being manufacturer independent but also having vast experience and regularly using most instrumentation from most analytical manufacturers, as well as having had manufacturer’s training. An example of this is a solution provided to a Slovenian University based on the Agilent single quadrupole GC-MS with a Gerstel MPS autosampler for headspace and SPME alongside a Markes International thermal desorption system .
What sets this partnership apart is the personal dedication from both sides.
As Anthias Consulting comments: “We love working in Slovenia with Chemass. Slovenia is such a beautiful country and Chemass look after us so well, from collecting us from the airport, taking us to site each day, and staying for the training/consultancy work. We also try to support them as much as possible from the office, answering questions, examining chromatograms, and troubleshooting methods via email. Their customers are always lovely, very welcoming and enthusiastic about the training they are receiving.”
Chemass highlights the value of their partnership with Anthias Consulting: “Throughout our co-operation, Anthias Consulting has consistently demonstrated a high level of professionalism, expertise, and commitment to quality. The feedback from participants attending our jointly organized courses has always been extremely positive, not only in regard to the technical content, but also the seamless organization and, most notably, the delivery of the material.
From an organizational standpoint, working with Anthias Consulting has always been smooth and reliable. They are highly responsive, well-organized, and flexible — qualities that are essential in delivering successful training experiences. Their attention to detail and dedication to continuous improvement is evident in every aspect of their work.
Dr. Diane Turner, stands out for her outstanding ability to communicate complex scientific concepts in a clear, engaging, and accessible manner. Her deep technical knowledge, combined with a genuine enthusiasm for teaching, creates a positive and effective learning environment that is appreciated by both beginners and experienced professionals alike.
On a more personal note, we truly value the trust and mutual respect that have grown through our collaboration over the years. It is a pleasure to work with a partner that shares our passion for quality education and professional development.”
This isn’t just a business relationship, it’s a collaboration built on trust, hospitality, and a shared passion for solving problems and helping people succeed.
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