Yorlab Reports 20 Percent Sales Rise

Yorlab has increased sales by more than 20 per cent over the last 12 months.

Financial Director Kirstin Davis says “Although the reported revenues were flattered by the Euro to sterling exchange rates for European and African sales, these figures represent significant volume increases in all of our major markets which include the UK , Africa and the Indian Sub continent”.

She adds that “the takeover of Chester Scientific last year has also been a significant boost, adding a couple of major blue chip companies in the northwest of England to our customer base, this has helped push sales
beyond our expectations.

We are determined to keep the growth going without compromising our levels of service to our customers. As a small business it is essential that we have a constant eye on the satisfaction of our customers. Direct contact with customers is an essential element of our business philosophy. We work in partnership with our customers from conception to the finished article; we have recently developed a variation on the traditional essential oil still (pictured), working closely with a customer who was interested in some of the harder to separate volatile compounds. Working in partnership enables us to get it exactly right resulting in customer satisfaction.

We also seek and welcome feedback, it’s important to us to know what we are doing right and where we are going wrong.”