Customers to benefit from fully integrated service provision

Anton Paar, a global leader in laboratory and process measurement technology has announced a new chapter in the company’s journey, having assumed control since January 1st, of the global sales and service network of Brabender which it acquired in August 2023.

Backed by around 4,200 employees, including more than 650 certified technicians and 11 producing firms in the Europe and the USA, providing research, development manufacturing and support services in 110 countries worldwide, Anton Paar believes that a key added value for customers lies in its 37 global sales and service centres. Offering local expertise for the varied Brabender product portfolio, these centres also guarantee direct access to demo instruments, detailed sample analysis and tailored application advice. Customers also have the possibility to select elements from the parent company’s comprehensive training program and adapt them to their needs.

Operating with the understanding that quick support is crucial, customers can expect to receive a first, personal response – from real experts, not automated systems - within 24 hours, said the company. As Brabender’s strengths are integrated, the focus remains on innovative solutions and outstanding service. The company aims to not just fulfill the needs of its existing – and new – customers, but to go beyond them and looks forward to a future full of possibility and success.

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