Preventative maintenance programs keep labs running smoothly

Integra Biosciences is helping laboratories maintain reliable instrument performance and avoid unexpected downtime through its proactive preventative maintenance programs. These service packages are designed to protect critical workflows, extend equipment lifespans, and keep day-to-day operations running smoothly.

Even the most robust laboratory devices need regular attention to perform at their best. Integra’s preventative approach reduces the likelihood of technical issues, ensures accurate results, and minimises costly delays. By addressing potential problems before they arise, labs can safeguard productivity and lower long-term operating costs.

Two service packages are available to suit different operational needs and budgets: BASIC and PLATINUM. Both include an on-site visit with comprehensive inspection, cleaning, adjustments, firmware updates, and replacement of key wear parts. The PLATINUM plan adds priority repairs, full materials and labour coverage, and a 48-hour replacement service to ensure uninterrupted operations. Each visit typically takes less than half a day, and laboratories receive a complete maintenance report along with guidance from the technician to address any findings.

The programs cover a wide range of Integra instruments, from portable electronic pipettes and high-throughput handheld pipettes to pipetting robots, reagent dispensers, and media preparation systems. This broad compatibility means laboratories can protect their most important equipment across multiple workflows.

Investing in regular servicing allows labs to prevent costly surprises, maximise uptime, and operate with confidence. For more details, visit the preventative maintenance overview on the Integra Biosciences website or contact their technical support team directly.

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