Complementary Products, Integrated Sales and Service

With the integration of New Brunswick, Eppendorf UK now offers a great variety of energy-efficient ultra-low temperature freezers, state-of-the art CO2 incubators, high-end biological shakers and small to large scale fermentors and bioreactors, with a single point of contact for sales and service requirements on all products.

As of 1st January, the Eppendorf UK sales team welcomed additional Territory Managers from New Brunswick, bringing the benefit of even higher standards of customer care. All service requirements are now coordinated by Eppendorf epServices, with fully qualified engineers delivering a fast response and comprehensive service on Eppendorf and New Brunswick products. Eppendorf’s epServices and warranty packages also ensure that customers have complete peace of mind for the duration of their research.

Opened in 1998 as part of a long-term strategic commitment to local customers and distributor partners, Eppendorf UK is now the point of contact for service and sales enquiries on Eppendorf and New Brunswick products. Providing excellent products and application expertise, Eppendorf UK delivers the high quality support the life science community expects from a worldwide leading manufacturer of laboratory equipment. Highly trained product and application specialists are available for pre- and post-sales and application support for all products across three major competence areas: liquid handling, sample handling and cell handling. The new 340-page Eppendorf catalogue is now available. Distributor partners for the integrated product portfolio include, in the UK, Fisher Scientific UK, Scientific Laboratory Supplies (SLS) and VWR International, and in the Republic of Ireland, Fisher Scientific Ireland, Mason Technology and VWR International.