The confidence in the reliability of an instrument is becoming more and more important when choosing new models today. Return on investment and projected costs of service are more than ever in the mind of the purchaser when buying today.
When it comes to the equipping or replacing a suite of optical microscopes, Japanese supplier, Meiji Techno UK Ltd, has a proposition without comparison:
Meiji Techno warrants their products against defects in material and/or workmanship for the life of the instrument from the date of original purchase to the original purchaser. The only exception is electrical parts which are covered by the more typical 12 month period.
This has served Meiji Techno extremely well. Distributor partners such as Brunel Microscopes have not had a warranty issue in over twenty years of working with Meiji. As owner, Alan Potter, says "it is so reassuring to be able to offer a product that has such comprehensive warranty coverage."
The same applies to the end user. The School of Earth, Atmospheric and Environmental Sciences at the University of Manchester, recently bought a suite of thirty new polarizing microscopes through Meiji partners, Mazurek Optical Services. The lifetime warranty again played a significant part in the decision making process.
Being competitive does not just mean on price. Ex stock delivery and a lifetime warranty has put Meiji Techno in the front of the shop window for optical microscopes.