• Scientific Service Champions

News & Views

Scientific Service Champions

Dec 15 2006

domnick hunter, specialists in analytical gas generators for use in laboratory applications, are pleased to announce a new service initiative.

New ?Scientific Service Champions' have been nominated at all key sales and service hubs around the globe. These service champions have undergone extensive training at the domnick hunter manufacturing facility in Gateshead (UK) in preventative maintenance and lifetime performance validation of the domnick hunter laboratory gas generator range.

The training is part of a wider initiative to improve customer support. All sales and service hubs are now offering a wide range of preventative maintenance contracts to meet all end-user needs.
Service contracts range from simple emergency breakdown cover to extended warranties and fully bespoke service.

All domnick hunter products are carefully designed to meet the demands of their intended application and are manufactured in an ISO 90001:2000 quality environment. However, laboratory gas generators contain a number of moving parts, which makes periodic maintenance vital. Our unique service offers real value by combining maintenance and performance validation with optional warranty extension, thereby providing our customers with a complete care package throughout the product life cycle.

Customer support can be particularly critical in the scientific arena where accurate trials depend on properly-working instrumentation and test results can, quite literally, be a matter of life-or-death. With local specialised support and service exchange programmes we aim to get customers back online within 24 hours.

Digital Edition

Lab Asia 31.2 April 2024

April 2024

In This Edition Chromatography Articles - Approaches to troubleshooting an SPE method for the analysis of oligonucleotides (pt i) - High-precision liquid flow processes demand full fluidic c...

View all digital editions

Events

Microbiology Society Annual Conference 2024

Apr 08 2024 Edinburgh 2024

analytica 2024

Apr 09 2024 Munich, Germany

ChemBio Finland 2024

Apr 10 2024 Helsinki, Finland

Analytica Anacon India & IndiaLabExpo

Apr 15 2024 Mumbai, India

Analitika Expo 2024

Apr 16 2024 Moscow, Russia

View all events