• Scientific Service Champions

News & Views

Scientific Service Champions

Dec 15 2006

domnick hunter, specialists in analytical gas generators for use in laboratory applications, are pleased to announce a new service initiative.

New ?Scientific Service Champions' have been nominated at all key sales and service hubs around the globe. These service champions have undergone extensive training at the domnick hunter manufacturing facility in Gateshead (UK) in preventative maintenance and lifetime performance validation of the domnick hunter laboratory gas generator range.

The training is part of a wider initiative to improve customer support. All sales and service hubs are now offering a wide range of preventative maintenance contracts to meet all end-user needs.
Service contracts range from simple emergency breakdown cover to extended warranties and fully bespoke service.

All domnick hunter products are carefully designed to meet the demands of their intended application and are manufactured in an ISO 90001:2000 quality environment. However, laboratory gas generators contain a number of moving parts, which makes periodic maintenance vital. Our unique service offers real value by combining maintenance and performance validation with optional warranty extension, thereby providing our customers with a complete care package throughout the product life cycle.

Customer support can be particularly critical in the scientific arena where accurate trials depend on properly-working instrumentation and test results can, quite literally, be a matter of life-or-death. With local specialised support and service exchange programmes we aim to get customers back online within 24 hours.

Digital Edition

International Labmate Buyers' Guide 2024/25

May 2024

Buyers' Guide featuring: Product Listings & Manufacturers Directory Chromatography Articles - Enhancing HPLC Field Service with fast-response, non-invasive flowmeters - Digital transformatio...

View all digital editions

Events

Chemspec Europe 2024

Jun 19 2024 Dusseldorf, Germany

Forensics Europe Expo

Jun 19 2024 London, UK

CPhI & P-MEC China 2024

Jun 19 2024 Shanghai, China

INTERPHEX Week

Jun 26 2024 Tokyo, Japan

Asia Labex

Jul 03 2024 Gandhinagar, India

View all events