15 year Managed Service Contract

Horiba Medical, in partnership with Genmed.me Ltd. has secured a 15year Managed Service Contract (MSC) to supply all equipment and associated services to the Haematology Departments of the Cardiff and Vale University Health Board, which includes the University Hospital of Wales (UHW) in Cardiff. Horiba Medical is providing technical expertise in haematology, as well as its own high throughput haematology analysers and laboratory automation systems..

Andrew Crowder, Directorate Manager for Laboratory Medicine and Medical Genetics at the Health Board explained: “Cardiff and Vale has a strategic intent to deliver excellence in clinical service to its patients which of course must encompass laboratory services, so we in turn were looking for the best partners, service and equipment possible. In addition to this, we were required to balance quality and cost.“

In agreeing a specific haematology MSC with Horiba Medical and Genmed, Cardiff and Vale has accrued many benefits. With regard to cost savings, an immediate 17.5% has been saved, since VAT is fully recoverable under HMRC and NHS Compliance Unit guidelines. Andrew Crowder added; “By signing a 15 year contract, we feel that this extended time period will be a key factor in changing the traditional model of supplier and customer, meaning we can work in true partnership realising what we need now and in the future. Not only do we have a bespoke, best in class deal for all of our equipment currently, as technology evolves we will have immediate access and, even input on, new developments and upgrades, ensuring our continued future clinical excellence.”