News & Views
Shimadzu Fluidics Systems Europe and Infraserv Vakuumservice Family Reunion
Mar 04 2021
Shimadzu, one of the world leaders in analytical instrumentation, will incorporate its Fluidics Systems Europe business unit into its wholly-owned subsidiary Infraserv Vakuumservice from April 2021. The merger of the two companies combines their strengths and generates synergies that provide even more targeted and better support for customers in Europe's industrial and off-highway markets. Infraserv Vakuumservice has its specific strengths in repair, maintenance, consulting, and sales capacities, in special solutions and training. Fluidics Systems Europe complements Infraserv Vakuumservice’s portfolio with robust cast-iron hydraulic pumps and valve blocks as well as compact power packs and customised developments. Valued for their robustness, Shimadzu’s external gear pumps and valve blocks are used in forklift trucks as well as pumps in construction and agricultural machinery and are among the most durable in their class worldwide. As before, Fluidics products will be marketed under the Shimadzu brand name.
Infraserv Vakuumservice has been on the market for almost 30 years and has achieved an excellent reputation throughout Europe. Its customers are well-known companies from industry and manufacturing as well as research & development, primarily from the automotive, mechanical engineering, metallurgy, coating, semiconductor, and solar sectors. Infraserv Vakuumservice has been repairing and maintaining Shimadzu turbomolecular pumps as a service partner since 2010.
Portfolio and service benefits for customers
When Infraserv’s founder retired from operations in 2018 for reasons of age, Shimadzu took over the company which is based in Eching near Munich, Germany.
"We are confident that these changes will enhance the brand experience for our customers," said Frank Fabrie, Managing Director of Infraserv Vakuumservice. "The integration will be a smooth process and customer service will continue to be of the highest quality."
Joint company location in Eching near Munich
The two units are also moving closer together with regard to location: while the Fluidics Systems Europe business unit was previously based in Duisburg, Germany at Shimadzu's European headquarters, it is now moving into the premises of Infraserv Vakuumservice. As of 1st April 2021, all ordering, delivery, and invoicing processes will be handled by Infraserv Vakuumservice, including all customer relations and sales activities: Infraserv Vakuumservice GmbH, Gleiwitzerstrasse 8, 85386 Eching, Germany, Phone +49-89-319 01 03. The previous sales contacts of the Fluidics business unit's customers will remain the same.
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